Privacy Policy

Saleh Jewelers ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information when you voluntarily provide it through our website:

• Contact Information: Name, email address, and phone number — provided when you submit a contact form, booking request, or product inquiry.
• Appointment Details: Preferred date, time, and purpose of visit — provided when you use our appointment booking system.
• Inquiry Cart Information: Products you have expressed interest in and any notes you include when submitting an inquiry through our cart system.

We do not collect payment card information, Social Security numbers, or any other sensitive financial data through this website.

2. How We Use Your Information

The personal information we collect is used solely for the following purposes:

• To respond to your inquiries and messages
• To schedule and confirm appointments at our showroom
• To process product inquiries submitted through our cart
• To communicate with you about products or services you have expressed interest in

We will never use your information for unsolicited marketing unless you have explicitly opted in to receive communications from us.

3. Information Sharing

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. Your information may only be shared in the following limited circumstances:

• Service Providers: We may use trusted third-party services (such as email delivery or calendar scheduling) to facilitate our communications with you. These providers are bound to protect your data and use it only for the purpose of providing their services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Cookies & Analytics

Our website uses Google Analytics to collect anonymized usage data, such as pages visited, time spent on the site, and general geographic location. This information helps us understand how visitors use our website so we can improve the experience.

Google Analytics uses cookies — small text files stored on your device. You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using our website, but some features may function differently.

We also use Google Ads and Google Analytics advertising features (such as remarketing and audience signals) to measure our advertising and show relevant ads to people who have visited our site. These features use cookies and similar identifiers.

You can opt out of advertising and analytics cookies at any time using the “Opt out” button in the cookie banner at the bottom of the site. Opting out records your preference on your device so these cookies are not used. Visitors in the EU and UK are asked to opt in before any advertising cookies are used.

5. Data Storage & Security

Your personal information is stored securely and is accessible only to authorized personnel at Saleh Jewelers. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

Product inquiry data submitted through our cart is stored locally in your browser (via localStorage) and is only transmitted when you choose to submit an inquiry. We do not store this information on any server beyond what is necessary to process your request.

6. Your Rights

You have the right to:

• Access: Request a copy of any personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information from our records.
• Opt-Out: Unsubscribe from any marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or social media platforms). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: